Terms & Conditions

Soft Opening Deals

  • No limit on purchase

  • Workouts must be used before 12/31; please note that Pilatesmith is closed Monday 12/24, Tuesday 12/25, and Monday 12/31

  • All workouts are subject to studio’s Late Cancellation Policy (12 hours for Group and 24 hours for Private & Duo)

  • Workouts can not be refunded, credited, or transferred

Group Workout Monthly Memberships

  • Change your plan at anytime

  • Auto-renews on same date each month (note that unused workouts don’t rollover)

  • Cancel in your first month at anytime, no questions asked

  • After the first month you can still cancel at anytime - just give us 30 days notice by sending an email to hello@pilatesmithstudio.com

  • Unlimited is truly unlimited

  • All workouts are subject to studio’s Group Cancellation Policy (12 hours)

  • If you have an Unlimited Membership and “Late Cancel,” you will be charged $5

  • Must have a valid credit card on file

  • If credit card expires or payment method becomes invalid for any reason, Pilatesmith will attempt to notify you in writing 3 times; the Membership will automatically cancel if the payment method issue is not reconciled after 3 contact attempts

  • You can suspend your Membership for up to 3 months for $15/month; before you return Pilatesmith will send you an email reminding you that your Membership is about to be reinstated; when you come back you’ll pick up right where you left off - any unused workouts will be waiting for you and your auto-renew billing date will remain the same; you cannot retroactively suspend your Membership

  • If Membership is cancelled for any reason and you wish to reinstate Membership, current Membership pricing will apply; past promotional pricing is not retroactive

  • Memberships can not be shared

  • Memberships can not be refunded, credited, or transferred

  • Prices are subject to change

Private & Duo Workout “Maintenance Free” Packs

  • Our Private & Duo Workout Packs are “Maintenance Free” meaning:

    • Use them as you go - workouts are good for 3 months from the date of purchase

    • After your last workout, you’ll automatically get a new pack so you always have workouts to book when you want

    • Didn’t want another pack? No problem - just let us and we’ll refund any unused workouts

  • Must have a valid credit card on file

  • All Private & Duo Workouts are subject to studio’s Private & Duo Workout Cancellation Policy (24 hours)

  • Workouts can not be refunded, credited, or transferred

  • Prices are subject to change

Group Workout Packs

  • Workouts expire 3 months from purchase date

  • All workouts are subject to studio’s Group Workout Cancellation Policy (12 hours)

  • Workouts can not be refunded, credited, or transferred

  • Prices are subject to change

If you have any questions, don’t hesitate to call us at 310-955-9915, or email us at hello@pilatesmithstudio.com.