Injuries & Safety. Please share injuries with your Trainer and ask any questions before your workout starts. During your workout,be smart and listen to your body!
Attire & Grip Socks. Socks with grip on the bottom are required. If you don’t own grip socks, you can purchase them at our studio! Wear workout clothes you are comfortable in, but aren’t too loose on your body. No shoes, jeans, or exposed zippers are allowed on the Reformers.
Cancelations, Late Arrivals and No-Shows.
Group Workouts can be canceled or rescheduled up to 12 hours before, and Private Training sessions can be canceled or rescheduled up to 24 hours before.
Early Cancellations result in the return of the credit to your account for a future booking.
Late Cancellations result in the loss of the credit and for those on an Unlimited Group Membership there is a $10 Late Cancellation Fee.
We know life can be unpredictable so we allow a 10 minute grace period for anyone running late.
A No-Show results in the loss of the credit and a $20 fee. To avoid this fee just cancel your workout before it starts.
Group Schedules are self-managed and can be accessed by going to “Login” from the menu on this site. Private Training schedules are managed by the studio as a premium service so contact us directly via email, phone, or text.
Recurring Private Training Cancellations. If you are in a standing time and are canceling your sessions frequently, we’ll shift you to booking week-to-week so we can accommodate those on our waitlist. Pilates Trainers are paid by the hour, and these cancellations also impact their earnings.
Waitlists. If the Group Workout you want to book is full, signing up for the Waitlist is a great option! Here’s how it works:
First, log in to your account from the menu on our site to ensure you’ve enabled “Account Management” notifications so we can notify you
If someone cancels, their spot is offered to the first person on the waitlist
Please respond with a ‘Yes’ or ‘No’ - if we don’t hear back we’ll off the spot to the next person
Rosters lock 1 hour before the workout starts, so you will be notified by then if you got into the workout
Cell Phones. No cell phones in workout rooms. If you’re expecting an important call, please tell your Trainer and dismiss yourself.
Prenatal & Postnatal Policy. For starters, congratulations! We’re honored to be part of your wellness team during this exciting journey. Questions? Contact us!
Our Group Workout is appropriate for those who are familiar with the Pilates Reformer; if you aren’t familiar with the Reformer we recommend starting with Private Training so we can teach you
Once you’re 12 weeks along, please enroll in either our Prenatal & Postnatal Group Workout or a Private Workout and share a doctor’s note that clears you for "Group Reformer Pilates" or “Private Reformer Pilates”
If you want to enroll in another format and would be able to participate at that level without modifications or special attention, please email us and the Owner will respond within 48 hours
Once you’re 6 weeks postpartum, please share a Doctor’s note that clears you for "Group Reformer Pilates" or “Private Reformer Pilates”
Already a Smith? Please tell us as soon as you know you are pregnant so we can keep you and your baby safe. Rest assured that your news will be confidential so you can share when you are ready!
Minors. Anyone 18 or above is welcome to workout with us!
Pets. Please leave your furry friends at home! Pilatesmith allows service animals as defined by the ADA. Please bring valid paperwork and have a safety vest on your dog to signal to others that they are a service animal.
Scooters & Bikes. We’re big supporters of car-alternative methods! Since scooters and bikes are not allowed inside the building, bring your lock and plan to find a place to lockup.
“Scent-Neutral” Studio. For everyone’s comfort, we kindly ask that everyone wear deodorant. Due to allergies and sensitivities, please also avoid heavily scented sprays or lotions.
Filming or Recording Workouts. Workouts are a product of Pilatesmith and cannot be filmed or otherwise recorded for any use. No exceptions.
Scheduled Clients Only. For our the privacy of our clients, only scheduled clients are allowed in the studio. If you have children, we kindly ask that you make child care arrangements for them so you can come sweat with us!
Returns. All sales are final. On merchandise, we do not accept returns once the item has been worn. We require original tags and packaging to accept a return.
Cashless. For the safety of our Team we don’t keep cash on hand. We accept Visa, MasterCard, and Debit cards. No AmEx or Discover.
Schedule & Price Changes. Prices, workouts, and Trainers are subject to change. We update our online schedule with Trainers substitutions as soon as they happen.
Pricing & Membership Terms. See our Pricing Terms & Conditions for details on pricing and terms around our Memberships.
FAQ
NEW SMITHS
What makes Pilatesmith different? In short: our athletic style of Pilates and our focus on serving those who are advanced in their practice. If you want the juicy details, read on:
Our Athletic Pilates style ensures a challenging workout every time no matter the level. It’s intense, physical, and requires full-body effort, delivering the benefits of Pilates while building overall fitness for maximum impact to your body's composition. This means you get results!
Our Group Workouts are leveled, and we prioritize advanced on our schedule for Pilatesmiths. At the advanced-level we have 3 formats that build strength in different ways so you won’t get bored or plateau. If you aren’t a Pilatesmith yet, offer intermediate, beginner, and prenatal & postnatal levels so anyone who’s serious about Pilates has a place to start. We also offer customized Private Training session every day of the week where your Trainer is with you every step of the way to ensure maximum results.
Why should I do Pilates? Pilates is a low-impact, weight resistance exercise method. It’s known for working the core - which is absolutely true - but it works the whole body and all the little muscles you didn’t know you had! It’s a technical method so knowing how to do it correctly goes a long way towards seeing results quickly. Teaching is tricky in a group setting, so Private Training is the best way to learn Pilates. The list of positive outcomes from Pilates is (very) long, but here are some of our favorites:
Tones and strengthens the entire body
Improves flexibility, mobility, and alignment
Helps relieve pain and prevent injury
Improves posture
Weight loss
Do you have introductory offers for my first time? Yes! We offer a deep discount on your first workout at Pilatesmith. Shop these New Smith Intro Deals on our New Smith page.
Do you offer “Classical Pilates”? Our Group Workouts are a mix of Classical and non-Classical (also known as “Contemporary”) exercises on the Pilates Reformer machine (not a Megaformer machine). We call our style “Athletic Pilates” to quickly communicate that it’s fitness-focused and you’re going to get a workout. If you’re looking for a true “Classical Workout” that uses only the original exercises and order that Joseph Pilates created, we can offer that in a Private setting!
How long are workouts? We follow the industry standard and offer 50-minute long workouts. Joseph Pilates taught 40-minute long sessions and said that’s all you should need if you’re doing it right! ;)
I’ve never done Reformer Pilates before, which workout is best for me? If you’ve never done Reformer Pilates we recommend starting with Private Training and starting with our $60 Private Intro Deal. It’s difficult to teach Pilates in a group setting because we can’t stop to teach you, and our Group Workouts move faster and are tougher than most! Private Training is the best way to achieve results quickly. In Pilates, small adjustments make big differences and your expert Trainer will watch you every step of the way. Plus, your workouts will be designed around your goals and will evolve with you so never plateau!
I’ve done Reformer Pilates, but it’s my first time coming to Pilatesmith. Which workout is best for me? It depends on your familiarity with Pilates, strength, coordination, and fitness level. You’ll find our Group and Private Training descriptions on our Workout Formats page. Keep in mind that we teach with an athletic style that’s intense and fast, and our workouts err towards the tougher side of the level, so we recommend leveling down for your first workout and then going from there. If you’re unsure, the best decision any day is to snag our $60 Private Intro Deal - it’s an amazing value for a Private Training session. You’ll be paired with one of our expert Trainers who will customize the workout for you and then after seeing you move can better guide you on what to do next.
If I have or had an injury, which workout is best for me? It really depends on the injury and where you’re at in your recovery, but usually Private Training sessions will be the safest way to gain strength, avoid re-injury, and rebuild your confidence in movement. Pilates started as a rehabilitative method for soldiers in WWI, which is why it’s often recommended by physical therapists as a way to restore the body and is a workout you can do throughout your entire life. Contact Us so we can discuss the best approach for you!
Do you offer prenatal or postnatal Pilates? We sure do! Check out our Prenatal & Postnatal Pilates page for details.
Should I sign up for Group Workouts in advance? Yes please! We do not take walk-ins.
How do I book a Group Workout? You can sign up for workouts directly from our Schedule page. Just click “Book” next to the workout you want and follow the prompts.
How do I book a Private/Duo/Trio? We book these through the studio. Just fill out a Private Training Request Form to get started. Note that you provide your workout partner(s) for Duos/Trios.
How early should I get there? We recommend leaving so you can park and walk through the door at least 5 minutes before your workout starts. This will give you time to check-in, put your grip socks on, and find a reformer. If it’s your first time visiting us, we suggest arriving 10 minutes early so we have additional time to make sure you have everything you need and we can show you around the studio.
CURRENT SMITHS
How do I sign in to view and manage my schedule? Login to your account to view and manage you schedule at pilatesmithstudio.com/my-account
When does my Group Membership renew? It renews on the same date each month, for example the 5th of each month. Please note that your autopay date will change if you freeze your membership; it will shift back the same amount of days you froze you account for.
Can I freeze my Group Membership? Yes! You can freeze your account at anytime for up to 3 months (accumulative) in a calendar year. Each freeze is $15, and to set one we just need the start and end dates. The days you’re frozen don’t hit your cycle. So for example if you freeze with 10 days left in your cycle you’ll still have10 days left in your cycle when your freeze lifts.
Can I freeze my Pack? Unfortunately not! There’s no freeze option is for monthly membership, but that’s why you have 3 months to use your packs!